Privacy Policy

Information We Collect

When you contact Just Drainage through our quote form, by phone, or by email, we collect the information you provide, such as your name, phone number, email address, and details of the drainage issue you would like help with.

How We Use Your Information

We use the information you provide solely to respond to your enquiry, arrange a quote or appointment, and carry out any agreed work. We do not sell or share your information with third parties for marketing purposes.

Data Storage

Enquiries submitted through our website are sent securely by email to our team. We retain enquiry information only for as long as necessary to respond to your request and, where applicable, to complete any agreed work.

Cookies and Analytics

If you accept optional cookies we use Google Analytics 4 to understand how people find and use the site, which pages are visited, and whether people tap the phone number or email address. Until you accept, none of that runs: Google Analytics is not loaded, no analytics cookies are set, and no identifier is created on your device. If you decline, it stays off. Sending an enquiry is handled the same way either way. We also use Google Tag Manager and Microsoft Clarity, which may use cookies to collect anonymised usage data. Full detail is in the cookie and tracking information.

Separately, we keep a plain tally of how many times each page is viewed and how many people accept or decline optional cookies. It uses no cookie, stores nothing on your device, and creates no identifier: your visit becomes part of a number and no record of it is kept. It is never shared with Google or anyone else.

Your Rights

You can request details of the information we hold about you, ask us to correct it, or ask us to delete it, by contacting us at info@justdrainage.com or 07871 247999.

Contact Us

If you have any questions about this privacy policy, please contact us at info@justdrainage.com or call 07871 247999.